Privacy Policy
Updated April 6, 2024
Welcome to Looby's! Your privacy is critically important to us. Looby's Mobile Oil Change Service is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at [Insert Contact Information].
By using our mobile service, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on our website or mobile application or otherwise when you contact us.
The personal information we collect may include the following:
Personal Information: Name, phone number, email address, and contact details.
Payment Information: Card details and billing information. (Note: All payment processing is secured by Stripe, and we do not store your full credit card information.)
Service Information: Vehicle information, service history, and appointment details.
How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our service.
Improve, personalize, and expand our service.
Understand and analyze how you use our service.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
Send you SMS, emails, social media messages, and other forms of multi-channel communication for appointment reminders, service updates, and marketing offers.
How We Protect Your Information
Looby's is committed to securing your personal information and uses a variety of security measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure.
Sharing Your Personal Information
We do not sell, trade, or rent your personal information to others. We may share your information with our business partners to offer you certain products, services, or promotions. Additionally, we may share your information with third-party service providers to monitor and analyze the use of our service, to contact you.
Your Data Protection Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
The right to access, update, or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent.
Privacy Policy Updates
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at hello@loobys.co.